Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order. You will receive a confirmation email with tracking information once your order has been dispatched.

During busy periods, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the shipping method you choose.

We may offer free shipping on qualifying orders. Any applicable free shipping offers will be displayed at checkout.

Delivery Times

Estimated delivery times are:

• United Kingdom: 2–5 business days

• Europe: 5–10 business days

• International: 7–21 business days

Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email (where available) so you can monitor your delivery.

Customs, Duties and Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us at Drislanbeauty@gmail.com. We will work with the shipping carrier to investigate and help resolve the issue.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include photographs of the package and the damaged item so we can assist you promptly.

Contact Us

If you have any questions about shipping, please contact us:

Email: Drislanbeauty@gmail.com

Business Name: DrislanCosmetics